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Celebrate cultural diversity

Celebrating cultural diversity is a common topic of that almost every employer, hiring managers and recruitment professionals use nowadays. But diversity and inclusion in the workplace isn't just a hiring fad; and over the years it has become less a case of simply factoring in age, gender and race, and more about hiring a wider range of people to add value to businesses. Increasingly, business leaders are seeing that encouraging diversity in the workplace has several tangible benefits, for the company and for its employees.

However we ask, what is the true meaning of diversity & inclusion, and the importance of diversity in the workplace ? As well how implemented is in the system nowadays and if people is really working on it?

We dare you, to look into the Swedish market as model and ask around how many companies are sponsoring visas for non-eu residents? How many companies, specially after times of Corona, keep preferring having as a hiring parameter (not having to sponsor visas for Non-Eu Residents) and how many of these are promoting so much on their media “we celebrate cultural diversity on our workplace”. How can a workplace be cultural diverse if the same contains people with the same nationality?

Sounds ridiculous?

In the last two months, most companies with less than one year could not hire in Sweden non-Eu professionals because the process for doing it the first time is full of bureaucracy and expensive. Apart from politics and juridic processes, the so called “celebrating cultural diversity companies” are just preferring it to keep it cheap, and between the best qualified cv and person to the local, cheap option who will “kinda do the job”, they prefer to hire the later. You doubt us? We have proof.

What is the definition of diversity in the workplace? Most people understand the general equality and diversity definition; but what do these mean within the context of the workplace? Put very simply, diversity in the workplace means that a company hires a wide range of diverse individuals. Diversity is often misconceived as solely multicultural matters, however it also applies to diversity of gender, race, ethnicity, age, sexuality, language, educational, background, and so on.
But in 2020, workplace diversity doesn't just extend to hiring diverse individuals, but also making sure that the participation of these employees is equal. Given that a study by The University of Michigan found that people hired for 'diversity purposes' were sometimes seen as less qualified, employers have increasingly recognised that symbolically hiring a diverse range of people just isn't enough.

In recent years, the topic of diversity and inclusion in the workplace has extended to ensuring that companies increasing the participation, performance and compensation of minorities, not just symbolic hiring in order to 'tick a box'. More importantly, companies have recognised the huge value that hiring a diverse range of individuals and personalities can add for their business.

equality

What is the difference between equality and diversity?

What is equality in the workplace? Equality aims to ensure that all individuals have equal opportunities to succeed, and it prevents individuals from being discriminated against or treated differently due to certain personality or physical characteristics. Diversity, on the other hand, is about appreciating differences between individuals, and in context with the workplace ensuring that each of these varying attributes and characteristics are valued.

What is the importance of diversity in the workplace?

So why is workplace diversity important? Diversity and inclusion are a vital part of workplace culture; not only are they important for the well-being of a company's employees, but will also benefit the business itself. Below are two lists, detailing the benefits of workplace diversity for employees and employers. What are the benefits of diversity in the workplace for employees?

Conflict reduction
Within a diverse workplace, employees can better understand each other's differences. This will often help to reduce conflicts between even the most different team members; and will often unite people with a common purpose rather than divide them.
Increased confidence
When employees' recognise that differences are embraced and celebrated in an organisation, they are likely to also be more confident in their own unique qualities. Encouraging diversity can help to boost confidence and performance from individual team members, who may be more easily able to express their ideas, become closer to their colleagues and enjoy and take pride in their work.
Boosting employee engagement
Employees are far more likely to perform well in an environment where diversity and inclusion are top priority. The whole point of diversity & inclusion that it is about everyone, not just underrepresented groups - so encouraging everyone to be confident in their ability will only help to boost morale and employee engagement across the entire team.
Increased range of ideas
One of the key benefits of diversity in society is the vast range of ideas that can be explored. Diversity in the workplace will often result in a much broader spectrum of creativity, from people with different backgrounds, skills and experiences. A wider range of different perspectives will be highly beneficial across all teams; from marketing to finance.
Increased employee engagement
Generally speaking, employees who feel included and wanted will be more engaged and motivated to do well. In turn, a more engaged team will often yield better team performance; making it a win-win for employers.
Boosts company reputation & simplifies recruitment processes
Diversity in the workplace will help to build a great reputation for the company; especially important when you are looking to hire and retain talent. Especially in terms of graduate recruitment, D&I can play a huge role in attracting candidates to your business; if done well, it can also help you stand out from the bigger firms.
Wider talent pool to choose from
Companies that only hire men, for example, are limiting themselves to the skills of half the population, this is just one of the many benefits of gender diversity in the workplace.
Helps you to understand your customers better
Having a more diverse team will help your company gain a broader understanding of your customers, what they want and what they look for. Who knows? Your company could be missing out on a huge group of potential customers that could be explored by hiring more diversely.
Reduce employee turnover
Companies with a diverse workforce will tend to retain employees for longer, because ultimately employees who feel accepted and valued will be much less likely to leave. Likewise, companies who clearly value career development, and really care about their employees, will tend to have a much higher retention rate than those who don't.

Benefits of diversity in the workplace statistics?

Still not convinced of the importance of diversity in the workplace? Here are some key statistics that indicate the value and benefits of diversity and inclusion in the workplace.

  • 67% of job seekers said that a diverse workforce is an important factor when evaluating companies and job offers. Glassdoor
  • 83% of millennials are more engaged when they think their company fosters an inclusive culture. Deloitte
  • Companies in the top quartile of gender diversity are 15% more likely to have financial returns that were above their national industry median. Companies in the top quartile of racial/ ethnic diversity are 35% more likely to have financial returns above their national industry median. McKinsey
  • Companies reporting the highest levels of racial diversity brought in nearly 15 times more sales revenue on average than those with the lowest levels of racial diversity. Science Daily
celebrating diversity

Challenges of diversity in the workplace

Companies across a range of industries are embracing a more diverse workforce; but with these benefits also come some key obstacles to overcome, as there are many challenges of managing diversity in the workplace. Below are the most common challenges of diversity in the workplace which are important to consider.

Communication barriers
Hiring employees from a range of cultures and backgrounds has fantastic benefits for businesses; but can occasionally result in communication or language barriers within a team. This can sometimes lead to frustration amongst employees and productivity loss.
Employee requirements
Whether it's a VISA or specific cultural requirements, hiring employees from different countries can be tricky; especially if you are a relatively young company. As well as posing a logistical challenge, it's important to remember that these accommodations can also sometimes be an added business cost to factor into your hiring plans..
Gender equality issues
Salary inequality between men and women has been a huge topic of discussion in recent years. Individuals that are treated unequally can become demotivated and often choose to leave, causing increases in staff turnover. The Equal Pay Act aims to prevent gender equality issues by ensuring companies pay equally between women and men for equal work. It is also important for employers to ensure the same equality is practiced during the hiring process as well as with career progression in terms of opportunities offered and promotions.
Resistance to change
In most companies it is common to find certain individuals that are resistant to change. "This is the way we've always done it" doesn't mean that it's the right way to do it now; however sometimes it can be difficult to convince these individuals that change can be a good thing which can inhibit the progress of a diversity and inclusion strategy.
Generational differences
In teams where there is a wide age range, especially if the company is recruiting graduates, there many be some generational differences or generation gaps. This could potentially hinder discussions on certain subjects; millennials account for the majority of UK workers, which is evolving today’s corporate culture. This is something to consider when you start your graduate recruitment plans, as individuals from other generations might struggle to adjust to any changes that occur. To bridge the gap between generations, promote an office culture where all views are heard and sustain a collaborative environment.
Conflicting beliefs
Conflicts can arise in the workplace due to differences in religious, political or cultural beliefs, and unfortunately discrimination and prejudice still occurs in some corporate environments.
Disability discrimination
The workplace can be tough for employees with a physical or mental disability. In a recent study on disability and employment 12% of employers are concerned that disabled employees will take more time off work and 19% believe that it is expensive to hire individuals with a disability due to costs involved in adapting the workplace. With many offices not fully equipped with wheelchair access or no allowances for dogs, disabled individuals are still widely discriminated against today.
Isolated individuals
Sometimes employees can feel left out or isolated when groups of other individuals with similar backgrounds and characteristics, form 'cliques' or social circles.
Time consuming implementation process
When thinking about the disadvantages of diversity in the workplace, one of the key issues is that implementing a diversity in the workplace policy can be a lengthy process involving research, time and resources. It can also work out quite costly, if you decide to offer training to help bridge skills gaps for example. This can make it difficult, particularly for small businesses and startups to launch a diversity strategy. However, there are always smaller, less costly positive changes that can be made to ensure all employees feel included and have a voice.

How to promote diversity in the workplace?

We have established there are some workplace diversity challenges employers face, but they are not impossible for companies of any size to overcome. Now we explore some potential solutions to these diversity challenges in the workplace:

  • Identify the problems Make the challenges of diversity an urgent topic of conversation; whether they are discussed in a weekly senior management meeting or shared amongst the whole team for feedback. Frequently assess and evaluate your diversity processes and make improvements accordingly.
  • D&I strategy for success Develop a clear D&I strategy. We recommend you seek advice and feedback from a diverse range of people in the business when it comes to your diversity and inclusion in the workplace strategy, individuals from different departments are likely to have different opinions!
  • Involve the whole team When launching your diversity and inclusion strategy, it is a good idea to get input elsewhere across the business wherever possible. You could consider starting a diversity and inclusion team internally to ensure you are meeting the standards, aims and objectives you've set out. It might also be a good idea to do a regular 'desk swap' whereby you move individuals around, helping to prevent 'cliques' from being formed.
  • Initiate mentoring schemes Initiating a mentoring scheme can help to increase employee satisfaction and retain top talent and is one of the least costly diversity strategies that can be implemented to ensure all employees feel included and have a voice.
  • Offer training programmes Offer a clear, professional development structure to all employees. Bridge the digital skills gap between generations by offering computer learning training or offer language training for employees that are non-native English speakers. It might also be a good idea to offer diversity training to certain team members, particularly within management or the HR department, helping to ensure they show compassion to colleagues in distress.
  • Hire bilingual or multilingual employeess Employing multilingual or bilingual staff can also help bridge the gap between different cultures and resolve any language barriers between English and non-English speaking employees.
  • Implement initiatives for gender equality Businesses have a duty to demonstrate equality in the workplace and prevent gender discrimination, particularly with regards to hiring both men and women, paying equal salary and offering the same opportunities and promotions to both men and women. Encouraging more women to work in tech is another prime example of encouraging gender equality in all job roles.
  • Accommodate disabilities Support physically or mentally disabled individuals by providing disabled access, allowing service dogs at work and offering other initiatives to build a diverse workplace. Find out other ways to manage mental health in the workplace.
  • Hold people accountable It is important to hold people accountable if they are not embracing workplace diversity and inclusion or if they are discriminating against employees who have different characteristics or different ethnic or religious backgrounds to their own. Put rules in place and stick to them, if there are individuals who do not accept a diverse office environment, then prove that you will not tolerate this behaviour. Employees may need to be regularly reminded to keep personal beliefs and opinions separate to work, to help reduce the risk of disputes in the office.
  • Factor in costs and time restraints Ensure that you factor in all potential costs and time restraints during the initial planning stages of your diversity and inclusion strategy. This will ensure that all your plans go ahead smoothly and prevent any costly, unwelcome surprises further down the line.
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